Shipping policy
Shipping Policy
This Shipping Policy explains how orders placed through our website, operated by SATTVA GLOBAL LLC, are processed and delivered.
Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
We aim to ship orders within two operational business days, unless a different processing time is specified on the product page.
Shipping Destinations
We currently ship to customers within the United States.
Carriers & Tracking
Orders are shipped using trusted carriers such as:
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USPS
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UPS
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FedEx
The shipping carrier may vary depending on the destination, package size, and logistics availability.
Once your order has shipped, a tracking number will be sent to your email, allowing you to monitor the delivery progress.
Please allow up to 24 hours for tracking updates to appear in the carrier system.
Delivery Estimates
Estimated delivery time is 3–7 business days after shipment, depending on:
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delivery location
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carrier performance
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weather conditions
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operational or logistics delays
Delivery times are estimates only and are not guaranteed.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned to us due to an incorrect or incomplete address, we may reship the order once the additional shipping costs are covered by the customer.
Lost or Undeliverable Packages
If your tracking information indicates that your package has been delivered but you did not receive it, please contact our support team within 7 days.
We will assist by:
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initiating a carrier trace investigation
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reviewing delivery confirmation
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determining the appropriate resolution
Fulfillment Location
SATTVA GLOBAL LLC
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Customer Support
If you have any questions regarding shipping or your order, please contact us:
Email: info@sattvagloballlc.com
Phone: +1 601 301 2325
Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (ET)