Privacy policy

Privacy Policy

SATTVA GLOBAL LLC operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data.

Depending on how you interact with our Services, we may collect the following information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Financial Information

  • Payment details such as credit or debit card information

  • Transaction details and confirmations

(Note: Payment data is typically processed securely by third-party payment providers.)

Account Information

  • Account login credentials

  • Preferences and settings

Transaction Information

  • Products viewed

  • Products added to cart or wishlist

  • Orders placed

  • Returns, exchanges, or cancellations

Communications

  • Messages or inquiries sent to our customer support team

Device Information

  • Device type

  • Browser type

  • IP address

  • Network connection

  • Other device identifiers

Usage Information

  • Pages visited

  • Navigation patterns

  • Interaction with our website and services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you

  • When you create an account

  • Place an order

  • Contact customer support

  • Submit forms on our website

Automatically

  • Through cookies and similar technologies

  • Analytics and tracking tools

  • Your interactions with our Services

Service Providers

  • Payment processors

  • IT and website hosting providers

  • Shipping and fulfillment partners

Partners or Third Parties

  • Marketing partners or analytics services in accordance with applicable law.

How We Use Your Personal Information

We may use your personal information to:

Provide and Improve Our Services

  • Process orders

  • Manage accounts

  • Arrange shipping and delivery

  • Process returns and refunds

  • Improve our products and website

Marketing and Advertising

  • Send promotional emails or marketing communications

  • Display relevant advertisements online

  • Analyze marketing performance

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

  • Verify identity

  • Detect fraudulent activity

  • Protect our website and services

Customer Support and Communication

  • Respond to inquiries

  • Provide order updates

  • Maintain customer relationships

Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests from authorities

  • Enforce our policies and terms

How We Share Personal Information

We may share your personal information with:

Service Providers
Companies that support our operations, including:

  • Website hosting platforms

  • Payment processors

  • Shipping and logistics providers

  • Analytics services

  • Customer support providers

Business and Marketing Partners
Partners who assist with marketing, advertising, or analytics.

Third Parties With Your Consent
For example, when using social login features or integrated services.

Affiliates or Corporate Entities
Companies affiliated with SATTVA GLOBAL LLC where permitted by law.

Business Transfers
In connection with mergers, acquisitions, asset sales, bankruptcy, or other business transactions.

Relationship With Shopify

Our online store may be hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify processes certain personal information in accordance with its own privacy policies.

For more information, please refer to the Shopify Privacy Policy on Shopify’s website.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of these external websites.

Information you share on public or third-party platforms may be visible to other users.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our Services, please contact us so that we can delete the information.

Data Security and Retention

We implement reasonable security measures to protect your personal information.

However, no system is completely secure and we cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access / Know
Request access to personal information we hold about you.

Delete
Request deletion of your personal information.

Correct
Request correction of inaccurate personal information.

Data Portability
Request a copy of your personal information.

Opt-Out of Targeted Advertising
Request that your data not be used for targeted marketing.

Manage Marketing Preferences
Unsubscribe from promotional emails at any time while still receiving order-related communications.

We will not discriminate against users for exercising their privacy rights.

Verification of identity may be required before processing certain requests.

International Data Transfers

Your information may be transferred to and processed in countries outside your own.

When transferring personal information outside the European Economic Area or the United Kingdom, we rely on legally recognized safeguards such as Standard Contractual Clauses, unless the destination country is considered adequate under applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Updates will be posted on this page and the “Last updated” date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: info@sattvagloballlc.com
Phone: +1 601 301 2325

Business Address:
SATTVA GLOBAL LLC
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States