Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Where do you ship?
We currently ship to customers within the United States.
How long does shipping take?
Orders are typically processed within 1–2 business days.
After shipment, delivery usually takes 3–7 business days, depending on the shipping carrier and destination.
Do you provide tracking?
Yes. Once your order has been shipped, tracking information will be sent to your email address.
Please note that tracking updates may take up to 24 hours to appear after the shipment has been processed.
What is your return policy?
Most new and unused items purchased from our store may be returned within 30 days of delivery, provided that a return request has been approved and a Return Merchandise Authorization (RMA) has been issued.
Returned items must be in their original condition and packaging when possible.
How do I start a return?
To request a return, please contact our support team by email and include the following information:
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Your order number
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The reason for the return
Email: info@sattvagloballlc.com
How can I contact customer support?
Company: SATTVA GLOBAL LLC
Email: info@sattvagloballlc.com
Phone: +1 601 301 2325
Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (ET)